Privacy Policy

At UDrip, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

When you book a service with us, we may collect the following personal information:

• Name

• Contact details (phone number, email address)

• Billing and payment information

• Medical history or relevant health information (as necessary for treatment)

2. How We Use Your Information

Your information is used solely for the purpose of delivering our services. This includes:

• Communicating with you about appointment scheduling, treatments, and other customer service inquiries

• Processing payments for services rendered

• Sending you confirmations, reminders, and post-treatment follow-up

• Complying with legal or regulatory requirements as necessary

3. Data Protection

We implement appropriate security measures to protect the personal data you provide. This includes ensuring that only authorized staff members have access to your information.

4. Sharing Your Information

We will not share your personal information with third parties, except when necessary for the delivery of the services (e.g., for payment processing or where required by law).

5. Cookies

Our website may use cookies to enhance your experience and track usage for improvement. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information. If you would like to make a request regarding your information, please contact us at support@udrip.co.uk.

7. Booking & Payment Policy

To secure your appointment, a 50% deposit is required upon booking. This deposit is non-refundable if the appointment is canceled or rescheduled within 48 hours of the scheduled service. We understand that circumstances change, and if sufficient notice is given (at least 48 hours), your deposit will be applied to a future appointment or refunded accordingly.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and your continued use of our services after such changes will signify your acceptance of the updated policy.